FAQ

What do you require to design a custom cake?


Custom cakes: We can work with a theme, party invitation, color swatches or a photo for inspiration. However, we do not make copies of other cake designers. Your cake will not exactly match something from a photo. We take pride in designing our own cakes and standing out from the crowd!




Do you offer cake tastings for a wedding cake?


Our we dding tasting and consultation fee is $30.00. This is a private 30 minute appointment with Chef Wingate. Three flavors may be choosen from our menu to try at your tasting. Please bring any photos/color swatches/wedding invitations for design inspiration.




How much do your wedding cakes cost?


As each cake is custom made with it's own theme, we do not have a set price for every wedding cake. Depending on labor involved, flavors choosen, and design elements, our wedding cakes can cost between $6 - $10 per person.




Do you offer Vegan, Dairy Free & Gluten Free cakes?


Yes, we now offer Vegan Cakes, dairy free cakes and Gluten Free cakes! null See our Menu for flavor options.




Can I order a custom themed cake for this weekend?


NO. All custom themed cake orders take many hours of researching, planning, ordering and decorating. Please order your themed cakes at least 4-8 weeks in advance. Basic party cakes can be ordered 4 days in advance for cakes serving 15 and under. If you are having a large party and need to serve more than 15-20 guests , please order at least 7 days in advance. Some weekends are very busy and book up quickly during wedding season, so please always try to order ahead of time to avoid dissapointment.




When are you open?


Our retail shop is open every Saturday from 10AM-1PM. You can find an array of french macaron flavors, party cakes and other desserts in our refrigerated case. We are closed Sunday-Tuesday and open by appointment only Wednesday-Friday.





Refund & Return Policy

At Wingate's Cake Design, we take pride in our baked goods. Due to the tedious, handcrafted nature of our products, we are unable to provide refunds on custom cakes, cupcakes and cookies. Once a cake has been picked up by you or a designated party it is considered "Accepted". All products are the responsibility of the customer once it leaves our shop. Refunds requested due to decorating style, color shade or general decoration design will not be honored. 

All retainer deposits on orders are non-refundable. Store credit will be given at our discretion. 

Wingate's Cake Design is not responsible for orders once they leave our premises. We are not responsible for any damage occurring to the cake during your own transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store your cake upon pick up.  Keep in mind that cakes are very fragile and damages can happen if not handled properly, such as cracks, smudges, melted frosting, etc. Wingate's Cake Design is not responsible for any damage done to the product after it has been delivered and/or set-up or picked up by the customer. The client assumes full responsibility after picking up their cake from our shop. Wingate's Cake Design is not responsible for any damage the product may suffer due to the environmental conditions in which the cake is stored or displayed after it leaves our shop (location, temperature, weather, etc). An extended period without refrigeration will deteriorate the cake as well as the decoration.

Every order is hand-made. Decorative finishes are done by hand and are subject to the artistic interpretation of our cake decorators. You may provide us with a photograph for inspiration; however, we make no claims for exact duplication of the work done by other cake decorators. IT WILL NOT EXACTLY MATCH A PHOTO OF ANOTHER BAKERY'S WORK. Please note that orders placed over the phone are extremely "fragile". Creating your custom order requires a lot of details and information to avoid any possible errors. Please note that we can not read your mind and there are a lot of chances that the design of your cake will be different of what you are expecting if not enough information is provided. We do not take responsibility if the color of the decoration is a different shade that you had in mind.

• All cakes/desserts are made in a facility that uses dairy, gluten, nut and nut products.

• Our cakes are made from the finest natural ingredients; therefore all products must be refrigerated unless otherwise noted.

• Cakes must be brought to room temperature prior to service.

774.309.3223      wingatescakes@gmail.com  

434 American Legion Highway, Westport MA 02790


 

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16 DAYS TO THE EVENT
November Pop Up Shop
🍰 Indulge in our scratch made specialty desserts like cheesecakes, cinnamon buns, donuts, French macarons, brownies, gourmet cookies & cupcakes and much more.
When
Nov 14, 10:00 AM – 1:00 PM